Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order.
• Once the order is shipped, cancellation requests will not be accepted.
• To cancel an order, contact our support team with your Order ID.

Return Policy

We follow a No Return Policy. However, returns are only accepted in the following cases:

• Wrong product delivered
• Damaged product received
• Missing items in the package

Replacement Policy

• Customers must raise a replacement request within 48 hours of delivery.
• To request a replacement, customers must provide:
  • Unboxing video (mandatory)
  • Clear images of the product and packaging
• Replacement will be processed after verification.

Non-Eligible Cases

We do not accept returns/replacements in the following situations:

• Change of mind
• Used or installed products
• Physical damage after delivery
• Products without original packaging

Refund Policy

• Since we follow a No Return Policy, refunds are generally not applicable.
• In case a replacement is not available, a refund may be processed.
• Refunds (if applicable) will be credited within 5-7 business days.

Important Notes

• Keep the product in original condition until the issue is resolved.
• Claims without proper proof (images/video) may not be accepted.
• The company reserves the right to reject invalid claims.